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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alyssa Morris

August 4, 2025

5  out of  5
rating by Alyssa Morris
"Addy was so helpful in getting me quotes for my home and auto insurance. I am super busy throughout my weeks and she was able to accommodate and get us through the process. She was able to save me a good amount of money per month so I’d highly recommend."
We responded:
"That’s awesome! Thank you for telling the world about the great experience you had at our office. You’re the best! "
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Sam M

August 2, 2025

1  out of  5
rating by Sam M
"If i could give 0 stars i would. The most incompetent transaction i have ever had with State Farm. I called to switch insurance and then within 3 hours called back to cancel everything - i was told i couldn’t do that - which i know to be a lie because the policies hadn’t even been finished issuance and completed underwriting. Not only that - they billed my mortgage company 3 days later for the payment to come out of escrow, knowing that i did not intend on using them as a carrier they did it anyway. Leaving me with a shortage that i now have to wait for a refund for, and then deposit back into the account. Not customer friendly at all. Buyer beware these people will then try and guilt you into staying with them by saying things like “don’t you want a agent who has your best interest at heart” and “don’t you want to speak to Someone instead of a 800 number”. And then proceeds to insult my intelligence by asking me if i compromised on coverage to get a better rate with my current company. No i really just wanted to cancel and apparently that was too hard. I guess they think if they make it extremely difficult you will just suffer the consequences and they will get to keep your business anyway."
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Ajay Sinkre

July 28, 2025

5  out of  5
rating by Ajay Sinkre
"David did a wonderful job of helping me start a policy at State Farm. He was extremely helpful and took the time to answer all of my questions. I would highly recommend the team (David, Addy and the entire team) for your future insurance needs"
We responded:
"Thank you for your kind words. We are so grateful for your support and welcome to our State Farm family. "
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Colette Yuzos

July 16, 2025

5  out of  5
rating by Colette Yuzos
"We had the pleasure of speaking to Addy Johnson about a new insurance policy. She was extremely helpful and kind to answer all of our questions and put us at ease. Thanks Addy for helping us switch to State Farm!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jamie

July 15, 2025

5  out of  5
rating by Jamie
"Hannah was fantastic, was super accommodating to my schedule, and took the time to explain what I had questions about. Thank you so much!"
We responded:
"You’re the best! Thank you for taking the time to share your experience. It means a lot! "
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Georgina Garcia

July 14, 2025

5  out of  5
rating by Georgina Garcia
"Mario was excellent in helping me make the change on my home and auto policies. He gave me a better deal than what I previously had with another company. Thank you for your excellent customer service and for making the switch painless! Highly recommend this office."
We responded:
"This is going to make Mario’s day! Thank you! "
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Colin Mitchell (DeusExMachina)

July 14, 2025

5  out of  5
rating by Colin Mitchell (DeusExMachina)
"Allison helped me set up my home and auto policies and was incredibly helpful during the whole process!"
We responded:
"Amazing! Thank you for sharing! "
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Madhav Gtx

July 9, 2025

5  out of  5
rating by Madhav Gtx
"Addy Johnson got me a good quote!"
We responded:
"That’s what I’m talking about! "
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Luis Alejandro

July 9, 2025

5  out of  5
rating by Luis Alejandro
"Addy was great and helped me get my renters insurance."
We responded:
"Thank you for leaving us this five star review. You’re awesome! "
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Chelo Tamayo

July 8, 2025

5  out of  5
rating by Chelo Tamayo
"Mario was super attentive and very professional."
We responded:
"So awesome to hear, thank you! "
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Jorge Leal

July 2, 2025

5  out of  5
rating by Jorge Leal
"I have had the pleasure to speak with Allison and Sierra and always I have questions and issues about my policies they just answer all my questions very professional excellent customer service and knowledge, and as a company they have pretty good deals, so far so good with everything, highly recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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richard butterfield

June 30, 2025

5  out of  5
rating by richard butterfield
"Very nice and very responsive. Answered all my question on coverages and was very gracious. Great experience. Thank you Abby."
We responded:
"Thank you for taking the time in giving us a five star rating. You’re awesome!"
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John Walsh

June 30, 2025

5  out of  5
rating by John Walsh
"I needed to file a claim for damages to my motorcycle and was having troubles with the online process. I contacted Racheal and she help get my claim filed and helped me set up an online account to follow the progress of my claim. I recommend that you contact Rachael for helping you with your insurance."
We responded:
"We’re glad to help and thank you for sharing about the great service you receive. You’re the best!"
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Michelle C.

June 30, 2025

3  out of  5
rating by Michelle C.
"Personally, I believe insurance companies are an unnecessary third party, especially when they refuse to do what they're paid to do. If every American had the ability to save money in case of emergencies or accidents, insurance companies could be done away with entirely. Unfortunately, our government exercised their power to add yet another law to prove who's truly in control (and make things more difficult for those they're supposed to serve). I digress... Like with all insurance companies, State Farm has its pros and cons. Customer service is above average and generally knowledgeable, friendly, and helpful. Any claim we've ever filed has been promptly and professionally dealt with (5 stars for the team). I enjoy their app for personal reasons: having my speed and driving habits tracked could come in handy if an officer of the law attempts to give me an unwarranted traffic ticket. However, the app can just as easily be used to invade my privacy (3 stars for the app). We've had some issues with their auto-pay system, which they are aware of and have done what they can to correct the issue and keep it from happening in the future. Our biggest complaint is the lack of transparency when asking for a quote, but I'm pretty sure that's every insurance company (1 star for financial reasons)."
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Eufred Houndegla

June 26, 2025

5  out of  5
rating by Eufred Houndegla
"I had an excellent experience working with Addy Johnson on my home insurance. From the very beginning, she was professional, knowledgeable, and incredibly helpful. She took the time to explain all my options clearly, answered every question I had with patience, and made sure I understood exactly what my policy covered."
We responded:
"Thank you for your review. Addy served you well! We greatly appreciate your business and support. "
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Chris Hudspeth

June 25, 2025

5  out of  5
rating by Chris Hudspeth
"Addy @STATE FARM WAS ABSOLUTLY AWSOME if i could give her 10 stars i would"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy Helfrich

June 19, 2025

5  out of  5
rating by Nancy Helfrich
"Hannah at State Farm was very professional. She was courteous, knowledgeable and very pleasant to work with. Also I was in a time crunch and she helped me out. I look forward working with State Farm and Hannah in the future."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Britney Burk

June 18, 2025

5  out of  5
rating by Britney Burk
"Allison is an GREAT asset to this agency! She is compassionate and helpful at the same time. She made this process so much simpler, and was a joy to work with. She explained everything clearly and answered all of my outlandish questions! 10 / 10 recommend State Farm."
We responded:
"That’s awesome! Thank you for choosing us for all your insurance needs. "
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Heather Waldman

June 16, 2025

5  out of  5
rating by Heather Waldman
"Found me the best rate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Emma Whitehead

June 14, 2025

5  out of  5
rating by Emma Whitehead
"Hannah was so helpful in transitioning my policy from out of state! Thank you Hannah!"
We responded:
"Thank you and welcome! "
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Saki'a Rivers

June 13, 2025

5  out of  5
rating by Saki'a Rivers
"Hannah D is amazing. I honestly didn’t expect to enjoy dealing with insurance, but she made the whole process so easy and comfortable. She broke everything down in a way that actually made sense, didn’t pressure me into anything, and genuinely wanted to help me find the best option. You can tell she cares about her clients and goes above and beyond. Super responsive, super kind, and just overall great energy. I’m really glad I went with her—highly recommend."
We responded:
"Thank you for taking the time to tell us about your great experience with Hannah and our agency. You’re so kind! Don’t hesitate to reach out, you know how to find us. "
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Santiago Vega

June 11, 2025

5  out of  5
rating by Santiago Vega
"Sierra Rodriguez and State farm thank you so much you and your office has helped me out on more than one occasion I would also like to add that I'm located in San Antonio and they still managed to help words can't describe the blessing you have been I will be recommending you to all my friends and family More than just an insurance agency 🙌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dominique Krebs

June 9, 2025

5  out of  5
rating by Dominique Krebs
"Absolutely loved our experience with Sierra! She was a huge help!"
We responded:
"Thank you for this amazing 5 star review. You're the best! "
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Paula Miller

June 6, 2025

5  out of  5
rating by Paula Miller
"I really got excellent service and was very happy with my quote Addy made it so easy to get the insurance I needed."
We responded:
"We’re really happy to hear about your great experience. And remember, like a good neighbor, we’re here to help."
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Rob Raymond

June 6, 2025

5  out of  5
rating by Rob Raymond
"Addy was awesome. She made it simple to transfer our policies from Colorado."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "