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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelo Tamayo

July 8, 2025

5  out of  5
rating by Chelo Tamayo
"Mario was super attentive and very professional."
We responded:
"So awesome to hear, thank you! "
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Jorge Leal

July 2, 2025

5  out of  5
rating by Jorge Leal
"I have had the pleasure to speak with Allison and Sierra and always I have questions and issues about my policies they just answer all my questions very professional excellent customer service and knowledge, and as a company they have pretty good deals, so far so good with everything, highly recommended"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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richard butterfield

June 30, 2025

5  out of  5
rating by richard butterfield
"Very nice and very responsive. Answered all my question on coverages and was very gracious. Great experience. Thank you Abby."
We responded:
"Thank you for taking the time in giving us a five star rating. You’re awesome!"
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John Walsh

June 30, 2025

5  out of  5
rating by John Walsh
"I needed to file a claim for damages to my motorcycle and was having troubles with the online process. I contacted Racheal and she help get my claim filed and helped me set up an online account to follow the progress of my claim. I recommend that you contact Rachael for helping you with your insurance."
We responded:
"We’re glad to help and thank you for sharing about the great service you receive. You’re the best!"
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Michelle C.

June 30, 2025

3  out of  5
rating by Michelle C.
"Personally, I believe insurance companies are an unnecessary third party, especially when they refuse to do what they're paid to do. If every American had the ability to save money in case of emergencies or accidents, insurance companies could be done away with entirely. Unfortunately, our government exercised their power to add yet another law to prove who's truly in control (and make things more difficult for those they're supposed to serve). I digress... Like with all insurance companies, State Farm has its pros and cons. Customer service is above average and generally knowledgeable, friendly, and helpful. Any claim we've ever filed has been promptly and professionally dealt with (5 stars for the team). I enjoy their app for personal reasons: having my speed and driving habits tracked could come in handy if an officer of the law attempts to give me an unwarranted traffic ticket. However, the app can just as easily be used to invade my privacy (3 stars for the app). We've had some issues with their auto-pay system, which they are aware of and have done what they can to correct the issue and keep it from happening in the future. Our biggest complaint is the lack of transparency when asking for a quote, but I'm pretty sure that's every insurance company (1 star for financial reasons)."
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Eufred Houndegla

June 26, 2025

5  out of  5
rating by Eufred Houndegla
"I had an excellent experience working with Addy Johnson on my home insurance. From the very beginning, she was professional, knowledgeable, and incredibly helpful. She took the time to explain all my options clearly, answered every question I had with patience, and made sure I understood exactly what my policy covered."
We responded:
"Thank you for your review. Addy served you well! We greatly appreciate your business and support. "
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Chris Hudspeth

June 25, 2025

5  out of  5
rating by Chris Hudspeth
"Addy @STATE FARM WAS ABSOLUTLY AWSOME if i could give her 10 stars i would"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy Helfrich

June 19, 2025

5  out of  5
rating by Nancy Helfrich
"Hannah at State Farm was very professional. She was courteous, knowledgeable and very pleasant to work with. Also I was in a time crunch and she helped me out. I look forward working with State Farm and Hannah in the future."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Britney Burk

June 18, 2025

5  out of  5
rating by Britney Burk
"Allison is an GREAT asset to this agency! She is compassionate and helpful at the same time. She made this process so much simpler, and was a joy to work with. She explained everything clearly and answered all of my outlandish questions! 10 / 10 recommend State Farm."
We responded:
"That’s awesome! Thank you for choosing us for all your insurance needs. "
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Heather Waldman

June 16, 2025

5  out of  5
rating by Heather Waldman
"Found me the best rate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Emma Whitehead

June 14, 2025

5  out of  5
rating by Emma Whitehead
"Hannah was so helpful in transitioning my policy from out of state! Thank you Hannah!"
We responded:
"Thank you and welcome! "
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Saki'a Rivers

June 13, 2025

5  out of  5
rating by Saki'a Rivers
"Hannah D is amazing. I honestly didn’t expect to enjoy dealing with insurance, but she made the whole process so easy and comfortable. She broke everything down in a way that actually made sense, didn’t pressure me into anything, and genuinely wanted to help me find the best option. You can tell she cares about her clients and goes above and beyond. Super responsive, super kind, and just overall great energy. I’m really glad I went with her—highly recommend."
We responded:
"Thank you for taking the time to tell us about your great experience with Hannah and our agency. You’re so kind! Don’t hesitate to reach out, you know how to find us. "
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Santiago Vega

June 11, 2025

5  out of  5
rating by Santiago Vega
"Sierra Rodriguez and State farm thank you so much you and your office has helped me out on more than one occasion I would also like to add that I'm located in San Antonio and they still managed to help words can't describe the blessing you have been I will be recommending you to all my friends and family More than just an insurance agency 🙌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dominique Krebs

June 9, 2025

5  out of  5
rating by Dominique Krebs
"Absolutely loved our experience with Sierra! She was a huge help!"
We responded:
"Thank you for this amazing 5 star review. You're the best! "
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Paula Miller

June 6, 2025

5  out of  5
rating by Paula Miller
"I really got excellent service and was very happy with my quote Addy made it so easy to get the insurance I needed."
We responded:
"We’re really happy to hear about your great experience. And remember, like a good neighbor, we’re here to help."
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Rob Raymond

June 6, 2025

5  out of  5
rating by Rob Raymond
"Addy was awesome. She made it simple to transfer our policies from Colorado."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Monique Lindsey

June 4, 2025

5  out of  5
rating by Monique Lindsey
"Sierra was very pleasant and knowledgeable and worked very quickly to update my policy. All I’ve had is great experience working with State Farm representatives. Thank you so much for upholding old-fashioned Customer Service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Scott & Natalie Barnhill

June 3, 2025

5  out of  5
rating by Scott & Natalie Barnhill
"Addy went above and beyond to compare all of my policies and help me pick out the best coverage for what we needed. She was able to get me better coverage for a better price on our home and auto policies. If you’re looking to make a change or even if you are not, I would give Addy with State Farm in Van Alstyne a shout. I bet she can beat your current rates and maybe even give you a little more coverage at the same time!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jaden Mahan

May 30, 2025

5  out of  5
rating by Jaden Mahan
"Very helpful and have the best rates"
We responded:
"Thank you! "
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Bobbie Jo Luton

May 30, 2025

5  out of  5
rating by Bobbie Jo Luton
"I am very happy with my experience! Very helpful and easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Matt Meissner

May 28, 2025

5  out of  5
rating by Matt Meissner
"Addy was very professional and easy to deal with. She made the whole process super simple."
We responded:
"Thank you for sharing! "
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Leslie Perez

May 23, 2025

5  out of  5
rating by Leslie Perez
"Addi is amazing and very sweet she is always willing to help us out I will definitely recommend her to everyone I know thank you so much"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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India C

May 22, 2025

5  out of  5
rating by India C
"I recently had the pleasure of working with Addy to transfer my car insurance from out of state, and I couldn’t be more impressed with the service I received. From the moment we connected, she was professional, friendly, and incredibly knowledgeable about the entire process. Addy made everything smooth and stress-free, answering all my questions and walking me through the steps with ease. It’s rare to come across someone so dedicated to providing excellent customer service, and I’m so grateful for the help. And I also saved a ton of money, Highly recommend! Thank you Addy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Elvia Chavez

May 21, 2025

5  out of  5
rating by Elvia Chavez
"Allison was very informative, cordial and knowledgeable. Overall a great experience 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Tanner H

May 21, 2025

5  out of  5
rating by Tanner H
"I normally reject calls from insurance companies, but got a call from Addy yesterday and she was able to run everything for my vehicles and send me a text with my quote, after I saw the prices for my vehicles I got her to run one for my RV as well. For 2 years I haven’t had any insurance companies beat the prices I was previously paying, but Addy lowered my deductibles and increased my coverages for a better price. She was very kind and knowledgeable and helped me out. I would recommend her to anyone looking to switch up their insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "